Privacy policy

Privacy Policy

SpanishExamPrep.com provides online and in‑person Spanish lessons for Junior Cycle and Leaving Certificate students across Ireland. We are committed to protecting your privacy and processing your personal data in line with the General Data Protection Regulation (GDPR) and the Data Protection Acts 1988–2018.

1. Data We Collect

We collect the following information when you use our website or book a lesson:

Name and contact details (email address, phone number if provided).

Booking details (selected course, date, time, lesson type).

Payment information processed securely by Stripe (we do not store card numbers).

Emails or messages sent through our contact form.

Technical data such as IP address, browser type, and basic analytics.

2. How We Use Your Data

Your personal data is used to:

Manage bookings and deliver lessons.

Process payments and issue refunds through Stripe.

Send lesson links, reminders, and essential service updates.

Respond to enquiries submitted through our contact form.

Improve our website and service quality.

We do not use your data for automated decision‑making or profiling.

3. Legal Basis for Processing

We process your data under:

Contractual necessity – to provide the lessons you book.

Legitimate interest – to manage our website and improve our services.

Consent – when you contact us voluntarily or opt in to communications.

4. Sharing Your Data

We only share your data with:

Stripe, our secure payment processor (https://stripe.com/ie).

Video‑conference platforms (Zoom or Microsoft Teams) for lesson delivery.

Service providers who support website hosting and email delivery.

We never sell or transfer your data to third parties for marketing.

5. Data Retention

Booking and payment records are retained for up to six years, as required under Irish tax and accounting law.

Emails and contact form submissions are kept for up to 12 months, unless needed for ongoing support.

6. Your GDPR Rights

You have the right to:

Access your personal data.

Request correction or deletion.

Restrict or object to processing.

Request a copy of your data in a portable format.

Withdraw consent at any time (where applicable).

Requests can be made by emailing info@spanishexamprep.com.

7. Cookies and Analytics

Our website uses basic cookies and analytics tools to ensure functionality and improve performance. You can manage cookies through your browser settings.

8. Security

We use secure hosting, encrypted connections, and restricted access to protect your personal data.

9. Contact

For privacy or GDPR enquiries, contact: info@spanishexamprep.com

10. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be published on this page and apply from the date of posting.